In addition to issuing ID-card certificates, SK started issuing certificates for a digital ID-card (Digi-ID) as of 1 October 2010. Service points of the PPA receive the data of a card applicant and verify its correctness and SK issues electronic certificates for the card. A Digi-ID is issued to a customer by way of a scheduled job.

Form 01.12.2014 Digi-ID for e-residents is issued. Read more about e-residency here.

Similarly to the ID card, SK provides Digi-ID helpline service at 1777 (or +372 677 3377) for suspension of certificates and provision of user support.

SK provides the following additional services for Digi-ID in its customer service points:

  • activation of certificates (termination of suspension);
  • suspension of certificates;
  • revocation of certificates;
  • change of PIN codes*.

* This additional service does not exist for e-resident's Digi-ID.

For further information about identity documents visit the website of the Police and Border Guard Board.
You can also visit the ID-card help centre.


Phone: 1777 (or +372 677 3377)
E-mail: abi[A]


SK's services that enable the use of Digi-ID
are compliant with the eIDAS regulation 
and included in the European Trusted List.